What is Cloud PBX?

The difference between a cloud-based PBX and an on-premises system is that with a cloud-based PBX all you need is a reliable internet connection.

Using cloud-based phones, you can eliminate the need for local phone line installation, system maintenance contracts, and service time lags that you normally experience with a traditional phone system PBX. iPBX Hosting was built to help organizations save money by reducing operating costs.

Our Japan-based cloud phone service connects VoIP phones, including Mitel, Snom, and many others, to iPBX’s datacenters and network.

This gives you access to the more useful features and services that the world’s leading global firms use with on-premises systems, such as:

• Smartphone apps
• Conferencing
• Voice recording for financial firms, call centers, and training facilities
• Fax to email, Fax over IP (FoIP)
• Desktop sharing and collaboration
• Redundant systems
• Instant Disaster Recovery/Business Continuity Planning (BCP)
• Conference bridge for IR (Investor Relations) events
• Customer service centers
• Integration with CRM
• Integration with SugarCRM, Office365

Most companies in Japan — and around the world — have a telephone system installed locally in their office or facilities. These systems are very reliable and, as a company that has been servicing these systems since 1997, AINEO — the parent company of iPBX — is very knowledgeable about the various brands on the market. Our team maintains systems from Avaya, Cisco, Mitel, ShoreTel, Alcatel, NEC, Oki, Panasonic, and many others.

iPBX Hosting has been in operation since 2010 and was rolled out to our partners in 2011. It became available to the market in 2012. iPBX Hosting’s cloud phone service was built by the TRIBE Support technical service team at AINEO Corporation, based in Tokyo, Japan.

No Matter Where You Are

Carry your office with you.

The iPBX Cloud Phone service application allows you to take your smartphone and use it as an office device. Whether you’re just a few blocks away, in a different city, or on a different continent, we’ve got you covered — it’s no different from sitting right at your office desk.