Privacy Policy

GENERAL

Your privacy is important to us. This privacy policy is intended to give you confidence in the privacy and security of the personal information we obtain from you whether you are using iPBX Hosting services and related products such as IP phones, uploading information to our website ipbxhosting.com, or are merely visiting us online. It also applies to performance data collected as outlined below in the section titled “Use of Performance Data.”

Please note, however, that we are not responsible for any use of personal information you provide to third-party applications or websites that may be accessed via this website. We recommend that you review the privacy policy of any third-party applications or websites that you intend to use beforehand.

COLLECTION OF PERSONAL INFORMATION

We collect personal information in several ways when you use our services or website. First, you may be asked for personally identifiable information such as your name, address, date of birth, email address, and telephone number. This may be done through registration forms, promotional signups, requests for customer service, software and mobile applications downloads and curriculum vitae submissions. Second, we may also record cookie information and pages you have requested, and your IP address may also be recorded by us and/or third parties from your browser as described below in the section titled “Passive Data Collection.

We may also obtain information—including personal information and performance data—from third-party sources. If we directly combine information from third parties with personal information that we have collected, we will treat the combined information as personal information and handle it in accordance with this policy. In addition, please note that we may solicit third parties to collect personal information on our behalf. In such cases we instruct those third parties to comply with this policy and all applicable data protection laws.

By voluntarily giving us such information, you consent to our use of that data in the manner described in this policy. You may withdraw your consent to use your personal information at any time by emailing us at privacy@ipbxhosting.com. We will return or destroy your information within five days of receipt of your withdrawal of consent.

USE OF PERFORMANCE DATA

iPBX Hosting will use performance data, including performance statistics, bug fixes and other similar data (“performance data”) uploaded to our website or acquired through our interactions with you related to our products and services. iPBX Hosting may use such performance data in any way, including but not limited to editing, altering, reproducing, publishing and/or distributing the performance data for any purpose, commercial or otherwise, provided that such performance data is stripped of all personally identifiable information.

USE OF PERSONAL INFORMATION

We use personal information to allow us to do any or all of the following: process your service requests, provide access to privileged areas of the website, distribute information, personalize your visits to our website, personalize your use of our services and products, and enable us to improve the products and services we offer. We may also occasionally carry out market research and send you details of services and offers that we think may be of interest to you. If you do not wish to receive such information, please e-mail privacy@ipbxhosting.com. Alternatively, when we send you an e-mail, it may contain a provision for you to opt out of receiving any further information from us.

DISCLOSURE OF PERSONAL INFORMATION

We may provide information about you to our employees and agents to administer any accounts, products and services that iPBX Hosting provides to you.

We will not disclose your personal information to any third party unless you have consented to such disclosure or when we are required to do so by law. If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, we may disclose your information to a relevant authority. This may include exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction. Any disclosure of personal information will be strictly controlled and made fully in accordance with current information privacy law.

PASSIVE DATA COLLECTION

“Cookies” are small data files that a website you visit saves on your computer or handheld device that usually includes an anonymous unique identifier. Our website may use cookies for user authentication, keeping track of your preferences, promotional campaigns, tracking our audience size and traffic patterns, and in certain other cases.

Third-party advertisers may also create and access cookies, which will be subject to their privacy policies. We accept no responsibility or liability for the use of cookies from such third parties. If you do not wish cookies to be placed on your PC or handheld device, you can disable them in your web browser. The option to do so is normally found in your browser’s “security settings” section. Please note that permanently disabling cookies in your browser may hinder your use of our website as well as other websites and interactive services.

SECURITY

We take security on our website seriously. Where applicable, we undertake security steps, including the use of SSL technology, on our back-end systems that store customer account information and to protect data transmissions. However, this is not a guarantee that such data transmissions cannot be accessed, altered or deleted due to firewall or other security software failures.

If you have any further concerns about security, please email our Customer Service team at privacy@ipbxhosting.com.

POLICY CHANGES

Changes to this privacy policy will be posted on our website. You are advised to check our website regularly to view our most recent policy.